We are all guilty of the following at one point or another in our lives; We don’t want to ask questions because we feel silly, so we don’t and we agree to something without really having all of the facts. Or, alternatively, we think to ourselves, “This is what I want, but they already know that.” Do they though? Just say what you need!
These scenarios can play against you in several ways, no matter what area of your book you are dealing with.
First, it can result in you paying for services that you don’t want or need. The same goes for products. If you don’t know what a Litho-Wrapped book is, but you agree to it because you are afraid to ask, you could be paying upwards as twice as much as you would have been for a soft cover, perfect bound book. This could mean that you are not getting the type of book that you wanted, or you are missing out on the chance to work with a really great company, because the price was too high, when in reality, the price was right, but the wires got crossed somewhere down the line. Simple miscommunications can happen.
What if you think that you know what you are getting, but don’t clarify, and don’t get what you want? If your expectations aren’t clearly expressed, there is a chance that something could be missed. Want the full meal deal editing? Make sure that you clarify that, or you may end up just getting grammatical editing. Need your books to arrive on a specific day? Make sure that you mention that up front, in the very beginning, to see if it is even possible, and so that your printer is very clear about when you need them. Keep yourself in the clear by keeping your wants, needs and expectations clear.
I know that, for myself, personally, I love it when clients lay it out for me. The less guess work I need to do, the better. Don’t be afraid to ask questions or to speak your mind. There is no such thing as a stupid question, and there is nothing wrong with seeing if something is possible or available.
At the end of the day, I want to know that you are 100% happy with whatever we have done for you! So say what you need!
Contact me at firstname.lastname@example.org with any and all questions you have!